How we process your data trainees/ coachees/ testees

1. Why do we provide you with an overview of how we process your data?

Blinc Sales Institute processes your personal information and attaches particular importance to the protection of this information and of your privacy. We use and process personal information pursuant to the Privacy Act and the European General Data Protection Regulation, or GDPR, which entered into force on 25 May 2018. 

Because you participate in our training programmes, whether classroom, digital or through our platforms, portal, or website, we carry out processing operations. With this Privacy Notice, Blinc Sales Institute wants to inform you about which information we process about you, how we do this, and what are your rights. This policy may be adapted pursuant to changes in legislation. That is why it is so important that you consult this policy regularly. Any substantial changes will always be communicated through the platform or service used.

2. Who processes personal information?

Blinc Sales Institute

Deinsesteenweg 114

9031 Drongen

Belgium

VAT no. BE0645.619.726

E-mail: info@blinc.be

Phone: +32(0)9/311 01 20

3. Which personal information is processed?

Blinc Sales Institute undertakes to solely process those data that are essential for the purpose for which they are processed.

  • Identification data – Personal identification data (Name, first name, phone number, e-mail address, customer number, date of birth, digital signature)
  • Identification data – Profession and job title
  • Identification data – Training programmes followed at Blinc Sales Institute
  • Personal characteristics – Sales style
  • Electronic data – Cookies
  • Recordings – Video and/or audio submission assignments

4. For which purpose do you use my personal information?

Blinc Sales Institute collects personal information to grant you secure and personal access to our services. This includes the use of our online platforms, following classroom and digital training sessions and contacting you for further service. These processing operations are essential for the execution and optimisation and are only performed for specific purposes: 

  • The execution of an agreement between Blinc Sales Institute and you or a third party, with whom you have an (employment or commercial) relationship.
  • Offering and improving general and personalised services, including invoicing, providing information, newsletters, and special offers that are useful and/or necessary for you.
  • Obtaining and processing user reviews and providing support to the end user.
  • Offering and improving the services and/or products we provide.
  • Reviewing & Certification after following a training, coaching or certification programme.
  • Marketing purposes.

The end user always provides this personal information to Blinc Sales Institute himself and thus retains a certain measure of control over the information provided. If specific information seems incorrect or incomplete, Blinc Sales Institute reserves the right to temporarily or permanently postpone specific, expected processing operations.

This personal information is solely processed for internal use at Blinc Sales Institute. We herewith want to clearly inform you that your personal information shall never be sold and/or passed on to third parties. In such cases where the suppliers of our platforms and training programmes process your personal information, we have agreements that guarantee the secure processing and storage of your personal information. These third parties have also engaged themselves to not pass on your personal information unlawfully to other third parties at any time. Moreover, Blinc Sales Institute has taken every possible legal and technical precaution to prevent unlawful access or use of your personal information.

5. What are my rights?

5.1. Guarantee of lawful and secure processing of your personal information.

Blinc Sales Institute undertakes to always process your personal information in a fair and authorised manner. This means that

  • The quantity of personal information that we process about you and the access to this personal information is limited to what is strictly necessary for the purpose for which this information is processed.
  • Your personal information is solely used for the purpose for which it was collected in the first place.
  • Your personal information will solely be stored for such time that it is required for the purpose of the processing.
  • It cannot be used for any other purposes than those set out in this Privacy Notice.
  • Technical and other security measures are in place to prevent data leaks. In the event that our IT systems are hacked, we shall take the measures prescribed by law to limit the damage to your privacy to a minimum.

5.2. Right to inspect, rectify or erase your personal information inspection/rectification/erasure of your personal information

If you can prove your identity as an end user, you have the right to inspect the personal information that Blinc Sales Institute may process about you at any time. Blinc Sales Institute will respond to your request within 1 month of receipt of the request for access. You can submit a request by registered letter or e-mail to info@blinc.be.

If the inspection shows that your personal information is incomplete or incorrect, it can always be adapted or completed. Moreover, you also have the right to have your personal information deleted by us without unreasonable delay. You must assert this right to be forgotten by registered letter or an e-mail to info@blinc.be. Blinc Sales Institute shall respond to this request within 1 month of receipt of this additional request in the following cases:

  • When the data was solely collected on the basis of consent and there is no other legal basis for the processing.
  • If you object to the processing and no compelling legitimate interests take precedence over your objection.
  • Your personal information is no longer required for the purpose for which it was originally collected.
  • When your personal information was unlawfully processed.
  • When your personal information must be erased to fulfil a legal obligation.

Blinc Sales Institute shall assess whether one of the above conditions has been fulfilled.

5.3. Right to restrict/object to the processing of your personal information

As an end user, you have the right to request that we restrict the processing of your personal information:

  • The time that Blinc Sales Institute needs to check the accuracy of the personal information in the event of a dispute and to assess the legal basis for data erasure.
  • When there is no legal basis for the processing or the when the data were unlawfully obtained.
  • Blinc Sales Institute no longer needs your personal information for the purpose for which it was collected or to comply with an agreement that exists between Blinc Sales Institute and a third party.
  • There are no compelling, legitimate reasons for the data processing that take precedence over your objection.

Should you wish to exercise these rights, Blinc Sales Institute shall respond to your request within one (1) month of the receipt of your request. The request shall be submitted by registered letter or by e-mail to info@blinc.be.

5.4. Right to data portability

The end user has the right to obtain the personal information that he or she provided in a common and machine-readable form from Blinc Sales Institute. When these data were solely obtained based on the end user’s consent, the end user may exercise his or her right to transfer these data to another controller.

Should you wish to exercise these rights, Blinc Sales Institute shall respond to your request within one (1) month of the receipt of your request. The request shall be submitted by registered letter or by e-mail to info@blinc.be.

5.5. Right to revoke my consent/right to lodge a complaint

You have the right to revoke your consent at any time. Any data processing prior to this is justified based on your previously given consent.

Moreover, you have the right to lodge a complaint about the processing of your personal information by Blinc Sales Institute with the Belgian Privacy Commission.

Should you wish to exercise these rights, Blinc Sales Institute shall respond to your request within one (1) month of the receipt of your request. The request shall be submitted by registered letter or by e-mail to info@blinc.be.